Complimentary letter by Dr Noela Murphy & Dr Jim Murphy It is a well-known fact that Mac users have a special passion for their computers and other Apple items, which results in product loyalty that is unique in the IT world. The MacShop is a family business which exudes this enthusiasm and belief in the products they sell. The MacShop pioneered Apple retailing in Singapore and has the longest continuous history of any of its competitors. We have been happy, satisfied customers since arriving here in the early 1990s. Over time we have bought various printers and desktop models, PowerBooks and iPods, as well as software and various accessories. Despite qualifying for an Apple educational discount elsewhere, we more often sought out Grace and Albert to see what they could do. Their quote was always keenly competitive but what kept us coming back for so many years was the personal service we were consistently given so cheerfully. This, coupled with the fantastic technical support offered by Chin when needed, means that we don’t even look around anymore. We just head for The MacShop! They have all always been extremely helpful and scrupulously honest and we feel valued. Not just as customers, but also as people. How many technical support people have given you their Skype address? How often have you been offered a decent trade-in price on old gear you’d like to up-grade? If Apple is to prosper then The MacShop is just the right front for them to sell and support their great technology. If you want to start using a Mac or get more serious or continue your passionate use of these computers then we highly recommend The MacShop team for all your needs. This is an unsolicited endorsement of the MacShop, Singapore. Dr Noela Murphy & Dr Jim Murphy 5 August, 2005